In addition to the embedded videos below, you may like to check out the following:
DTS session: Introduction to Microsoft Copilot EDP (View the session sides)
DTS session: AI features in Microsoft Office (not CoPilot 365) (View the session slides)
The Zoom AI Companion leverages artificial intelligence to simplify tasks such as meeting summaries, cloud recording organisation, and real-time collaboration on visual projects. By integrating this genAI tool into your workflows, you can save time by eliminating manual note-taking, improving focus during meetings with key details automatically captured, and enhancing collaboration with tools for brainstorming and project management.
The meeting host holds key responsibilities for Zoom AI Companion meetings. Here are some guidelines:
For key features of the Zoom AI Companion, see the DTS article Introducing the Zoom AI Companion.
The DTS knowledge base article Zoom AI Companion has more around enabling the AI Companion, meeting rooms and teaching spaces, and examples of use.
October 2025 update from Records Governance: Digital clean-up time: GenAI meeting records
The virtual assistant, accessible via Microsoft Teams, is designed to provide staff with a natural and easy Q&A experience.
The Staff Virtual Assistant has been upgraded to cover all university policies from the Policy Library rather than simply the HR-related information that was previously available. This means the Assistant now provides information on academic policies, IT guidelines, and campus safety protocols. The goal is to streamline access to important information and simplify work life for staff.
Vie the Staff Virtual Assistant FAQ from DTS
ServiceNow has new AI features now available for all staff on the ServiceNow Employee Portal.
The new AI Search functionality means you can now use natural language and questions to easily self-serve your questions within ServiceNow, and creating a more personalised experience. Learn more from DTS: ServiceNow AI Search is here!
For staff with ServiceNow Fulfiller roles, the 'Now Assist' summarisation feature can quickly generate a summary of a case, interaction, or incident, helping you get up to speed without digging through extensive notes. These AI-powered summaries highlight key updates and context, making it easier to understand the ticket at a glance. Learn more from DTS: ServiceNow Now Assist Summarisation for Fulfillers
DTS provides a number of support services in the genAI space. Their vision is to harness the transformative power of genAI to enhance operational efficiency, personalise educational experiences, and drive innovation across the University. By integrating AI-driven solutions into our core processes, DTS aims to create a brighter, more responsive University environment that empowers our students and staff to achieve their fullest potential.
The roadmap for rollout and offerings can be found on the Generative AI page.
The 'First Draft' process is about quickly creating prototypes to ensure they meet the University's needs and governance standards - including whether they are feasible. Instead of fully developed products, this genAI initiative is starting with simpler versions from which to learn.
The DTS page includes feasibility prototypes for:
GenAI ideas may come from the demand within the University, the Vice-Chancellor's GenAI Task Force, or the TLC AI Working Group to test their feasibility.
The University of Sydney has a number of AI support pages with helpful tips to aid productivity:
We'd love to hear your feedback on this portal. If you think changes could be made, or more information added, please visit our feedback page.
