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University of Newcastle Library guides

Research Help for International Students: Citation management programs

Guide to assist international students find information for assignments.

Citation management programs

A citation management program is a software application that enables you to collect, store, manage, share and create references automatically for your writing. The university libraries provide support to the following three major citation management programs: EndNote, Mendeley, and Zotero.



EndNote is available on all library computers, and is free for UON students to download for their home computers.

Use EndNote to:

  • Create a personal library to store references and full text documents
  • Search and retrieve references from library catalogues and databases
  • Insert in-text citations and create reference lists automatically in your chosen referencing style in Word
  • Share references or entire libraries with others via EndNote online

For details, see the Library’s EndNote guide.


Mendeley is a citation management program, a PDF organizer, and an academic social network.

Use Mendeley to:

  • Add papers from the web, library databases or from your desktop
  • Manage references, attach and annotate PDF files
  • Generate references, citations and bibliographies in a range of styles
  • Use social networking to create a global citation management network
  • Sync and access your library from anywhere online

For details, see the Library’s Mendeley guide.


Zotero is an open source citation management program.

Use Zotero to:

  • Automatically sense content on the web and collect with a click
  • Attach PDFs, notes and images to your citations
  • Create citations and bibliographies automatically in Word, LibreOffice or Google Docs
  • Synchronize your data across devices
  • Share a Zotero library with as many people you like, at no cost
  • Work with Zotero and Zoterobib.

For details, see the Library’s Zotero guide.