The Problem Steps Recorder allows you to record a problem you are having with your Windows PC so you can share it. This screen capturing software is freely available online.
Example of PSR screen recording
Please note that, while Library staff will endeavour to assist you to resolve your issue, a resolution may need to be directed to another UON team for further investigation.
You can capture screen shots and save them in a word document, or insert them in an email to send to Library staff.
More information on how to use the Snipping Tool.
Showing someone else what's on your screen can be just as important as being able to see it yourself.
You can capture your entire screen or just a selected portion of it.
The screenshot is automatically saved to your desktop.
Command + Shift + 4 brings up the tool. Then drag over the area you want.
More information on capturing a screenshot on a MAC.