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University of Newcastle Library Guides

Digital Technologies self-help guide: Home

Troubleshooting common problems with access to Library eresources.
Welcome to Digital Technologies self-help guide


The aim of this guide is to assist you to access UON Library eResources and enable you to resolve issues by providing solutions to common problems.

If you are still having difficulty please note all the steps you have taken then contact UON Library Chat or complete the Online Resources access problem form.  

While Library staff will endeavour to assist you to resolve your issue, a resolution may need to be directed to another UON team for further investigation.