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Digital Technologies self-help guide:  Home

Troubleshooting common problems with access to Library eresources.
Welcome to Digital Technologies self-help guide

 

The aim of this guide is to assist you to access UON Library eResources.

It is designed to enable you to resolve issues by providing solutions to common problems.

If you are still having difficulty please note all the steps you have taken then contact UON Library Chat or complete the Online Resources access problem form.  

Please note that, while Library staff will endeavour to assist you to resolve your issue, a resolution may need to be directed to another UON team for further investigation.

Need some help?

  • Click Ask the library above to access Library Help and Information 

  • Access Librarian support via Book a Librarian or Library Live

  • Use our Library Chat service below (when available)